Terms of Service

Effective Date: September 3, 2026
Last Updated: September 3, 2026

These Terms of Service (“Terms”) govern your access to and use of the websites, content, features, communications, and services made available by Bold Array LLC (“Bold Array,” “we,” “us,” or “our”).

By accessing our website, requesting information, communicating with us, or using services made available through our website, you acknowledge that you have read, understood, and agree to these Terms.

If you do not agree with these Terms, you should not use our website or services.

1. About Bold Array

Bold Array LLC provides technology, design, software, artificial intelligence, and digital marketing services, which may include:

web design;
web development;
software development;
software engineering;
software architecture;
artificial intelligence solutions;
systems and software integrations;
online and digital marketing;
search engine optimization (“SEO”);
search engine marketing (“SEM”);
generative engine optimization (“GEO”);
social media services;
accessibility-related services;
digital strategy; and
related consulting and technology services.

Information provided on our website is intended to describe our capabilities and services generally.

2. Eligibility and Authority

You may use our website and services only if you have the legal capacity to enter into an agreement.

If you access or use our services on behalf of a company, organization, or other entity, you represent that you have authority to act on behalf of that entity.

3. Use of Our Website and Services

You agree to use our website and services only for lawful purposes.

You may not:

violate applicable laws or regulations;
attempt to gain unauthorized access to our systems, networks, applications, servers, or accounts;
interfere with the operation or security of our website or services;
introduce viruses, malware, malicious code, or other harmful technologies;
perform unauthorized penetration testing, vulnerability scanning, or security testing;
scrape, crawl, harvest, or systematically extract information except as permitted by law or authorized by Bold Array;
overload, disrupt, or interfere with our infrastructure;
impersonate another person or organization;
submit fraudulent, misleading, unlawful, or deceptive information;
use our systems to distribute spam or other unsolicited communications;
circumvent security measures or access restrictions;
infringe the intellectual property or privacy rights of another person; or
use our website or services in a manner that may harm Bold Array, our clients, or other users.

We may suspend or restrict access where we reasonably believe these Terms have been violated.

4. Requests for Services

Submitting a contact form, requesting an estimate, scheduling a consultation, communicating with Bold Array, or discussing a potential project does not by itself create a professional services relationship.

A project or client relationship begins only after Bold Array and the client enter into an applicable written agreement.

Such agreements may include:

proposals;
statements of work;
master services agreements;
software development agreements;
hosting agreements;
maintenance agreements;
marketing agreements;
consulting agreements; or
other written agreements.

If there is a conflict between these Terms and a separately executed agreement governing services provided to a client, the separately executed agreement will control with respect to those services.

5. Service Descriptions

We strive to accurately describe our services and capabilities.

However, descriptions appearing on our website are provided for general informational purposes and do not constitute a guarantee, warranty, or binding commitment regarding:

scope;
pricing;
availability;
functionality;
delivery dates;
implementation schedules;
performance;
results; or
specific technologies.

The applicable proposal, statement of work, or contract will define the actual scope and terms of a client engagement.

6. Estimates and Proposals

Any pricing, timelines, estimates, recommendations, or preliminary scopes discussed before execution of a formal agreement are informational and may be subject to change.

Final pricing, deliverables, schedules, payment requirements, responsibilities, and project terms will be established through the applicable written agreement.

Unless otherwise stated in a proposal, Bold Array may revise or withdraw a proposal before it has been accepted.

7. Client Responsibilities

Where services are provided under a separate agreement, clients may be responsible for providing information, materials, approvals, credentials, access, decisions, content, and other resources reasonably necessary for Bold Array to perform the agreed services.

Project schedules and deliverables may depend upon timely client cooperation.

Specific client responsibilities will be established in the applicable agreement.

8. Intellectual Property

Unless otherwise stated, Bold Array owns or licenses the intellectual property appearing on our website, including:

text;
graphics;
designs;
layouts;
photographs;
illustrations;
animations;
videos;
software;
source code;
scripts;
interfaces;
icons;
databases;
trademarks;
service marks;
logos; and
other content.

You may view and use website content for legitimate informational purposes.

You may not reproduce, distribute, modify, publicly display, sell, license, create derivative works from, or commercially exploit Bold Array content without prior written authorization, except as permitted by law.

Ownership of intellectual property created specifically for a client is governed by the applicable client agreement.

9. Client Materials

Clients or prospective clients may provide Bold Array with content, trademarks, logos, photographs, videos, software, documents, data, designs, credentials, or other materials.

By providing materials to Bold Array, you represent that you have the necessary rights, licenses, permissions, and authority to provide and authorize use of those materials for the intended project.

You remain responsible for ensuring that materials you provide do not infringe the intellectual property, privacy, publicity, contractual, or other legal rights of third parties.

10. Portfolio and Promotional Use

Bold Array may display publicly available examples of its work, portfolio projects, client names, screenshots, project descriptions, awards, or case studies where permitted by the applicable client agreement or other authorization.

Third-party names, logos, trademarks, and materials remain the property of their respective owners.

Portfolio examples and case studies are intended to demonstrate prior experience and do not guarantee identical or similar results for future clients.

11. Third-Party Services

Bold Array services may involve third-party products, platforms, software, APIs, hosting providers, cloud services, analytics tools, search engines, advertising platforms, social media platforms, artificial intelligence systems, or other technologies.

These third-party services may include providers such as Google, Microsoft, Meta, LinkedIn, OpenAI, Amazon Web Services, Apple, and others.

Third-party services are controlled by their respective providers and may be subject to:

separate terms;
privacy policies;
licensing requirements;
fees;
service limitations;
usage restrictions;
API limitations;
platform policies; and
availability requirements.

Bold Array is not responsible for changes, interruptions, limitations, pricing changes, policy changes, or discontinuation of third-party services outside our control.

References to third-party companies or products do not imply sponsorship, endorsement, or affiliation unless expressly stated.

12. Search Engine Optimization and Search Marketing

SEO, SEM, GEO, online marketing, advertising, and related services involve third-party platforms and systems that Bold Array does not control.

We cannot guarantee:

specific search engine rankings;
inclusion in search results;
placement within AI-generated responses;
advertising placement;
website traffic;
impressions;
clicks;
conversions;
leads;
sales;
revenue; or
return on investment.

Search engines, AI platforms, advertising platforms, and social networks may change their algorithms, policies, pricing, ranking methodologies, or technical requirements at any time.

Past performance does not guarantee future results.

13. Generative Engine Optimization

Generative Engine Optimization (“GEO”) involves strategies intended to improve the likelihood that content, brands, products, services, or information are discovered, understood, referenced, or represented by artificial intelligence systems and generative search technologies.

Bold Array does not control the models, training data, retrieval systems, ranking systems, outputs, citations, or policies used by third-party artificial intelligence platforms.

Accordingly, GEO services do not guarantee that a particular company, website, product, or piece of content will appear in an AI-generated answer or receive a specific placement or citation.

14. Artificial Intelligence

Bold Array may design, develop, integrate, evaluate, or use artificial intelligence and machine-learning technologies.

AI systems may produce:

inaccurate information;
incomplete information;
outdated information;
hallucinated information;
inconsistent results;
biased results; or
unexpected outputs.

AI-generated information should be reviewed before being relied upon for material business decisions.

Unless expressly agreed otherwise, Bold Array does not guarantee the accuracy, uniqueness, reliability, availability, or suitability of outputs generated by third-party AI systems.

AI-generated information should not be relied upon as legal, financial, medical, regulatory, tax, or other licensed professional advice.

15. Software Development and Technology

Software development and technology services may involve complex systems, dependencies, operating environments, browsers, devices, libraries, APIs, frameworks, and third-party software.

Specific warranties, acceptance procedures, testing requirements, maintenance obligations, support obligations, and service levels will be governed by the applicable client agreement.

Information describing software capabilities on our public website does not constitute a guarantee that a particular technology or solution will be appropriate for every environment.

16. Accessibility Services

Bold Array may provide digital accessibility-related design, development, testing, auditing, remediation, or consulting services.

Accessibility requirements vary by jurisdiction, industry, technology, website functionality, and applicable law.

Although Bold Array may assist clients with implementing recognized accessibility practices and standards, Bold Array does not provide legal advice and does not guarantee that a website, application, or other digital property will comply with every accessibility law or regulation.

Clients should consult qualified legal counsel regarding their specific legal obligations.

17. Client Compliance Responsibilities

Unless expressly agreed otherwise in writing, clients remain responsible for determining the laws, regulations, industry requirements, contractual requirements, and policies applicable to their business.

This may include requirements involving:

privacy;
accessibility;
healthcare;
financial services;
advertising;
consumer protection;
intellectual property;
data retention;
security;
recordkeeping; and
regulated industries.

Bold Array does not provide legal advice.

18. User Submissions and Communications

You may submit information through contact forms, email, project inquiries, or other communication methods.

You represent that information you submit is accurate and that you have authority to provide it.

Do not submit passwords, private encryption keys, highly sensitive personal information, confidential client data, regulated data, or security-critical information through general website contact forms unless specifically requested.

Submitting unsolicited concepts, software ideas, designs, business plans, marketing ideas, or other proposals does not create a confidentiality obligation unless Bold Array has separately agreed in writing to treat the information as confidential.

19. Confidential Information

Confidentiality obligations relating to professional services will be governed by the applicable client agreement or nondisclosure agreement.

General communications sent through our website should not be considered confidential unless Bold Array has expressly agreed otherwise.

20. Privacy

Our collection, use, retention, and disclosure of personal information are governed by our Privacy Policy.

Depending upon the technologies used on our website, additional information may also be provided through our Cookie Policy and privacy preference controls.

21. Security

Bold Array implements reasonable security measures intended to protect its systems and information.

However, no internet-based system, network, application, website, or storage system can be guaranteed to be completely secure.

You are responsible for protecting credentials, passwords, devices, accounts, and access information under your control.

Security obligations associated with client systems or services may be established separately in the applicable client agreement.

22. Website Availability

We endeavor to maintain the availability and functionality of our website but do not guarantee uninterrupted access.

The website or portions of it may become unavailable because of:

maintenance;
system updates;
software failures;
infrastructure failures;
hosting interruptions;
network interruptions;
cybersecurity events;
third-party outages; or
circumstances outside our reasonable control.

We may modify, replace, suspend, or discontinue portions of our website at any time.

23. Informational Content

Blog articles, technical guides, examples, case studies, commentary, tutorials, marketing materials, and other website content are provided for general informational purposes.

Technology, software, laws, regulations, security practices, platform requirements, search algorithms, AI systems, and industry standards change frequently.

We do not guarantee that all published information will remain current or applicable to every situation.

24. No Professional Advice

Unless expressly provided under a separate professional services agreement, information made available through our website does not constitute:

legal advice;
tax advice;
accounting advice;
financial advice;
investment advice;
medical advice;
regulatory advice; or
other licensed professional advice.

You should consult appropriately qualified professionals regarding those matters.

25. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR PUBLIC WEBSITE, CONTENT, AND SERVICES MADE AVAILABLE WITHOUT A SEPARATE WRITTEN AGREEMENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

BOLD ARRAY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF:

MERCHANTABILITY;
FITNESS FOR A PARTICULAR PURPOSE;
TITLE;
NON-INFRINGEMENT;
ACCURACY;
RELIABILITY;
AVAILABILITY; AND
SECURITY.

WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, COMPLETELY SECURE, OR FREE OF HARMFUL COMPONENTS.

Specific warranties, if any, relating to paid professional services will be governed by the applicable client agreement.

26. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BOLD ARRAY LLC AND ITS MEMBERS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, AFFILIATES, AND REPRESENTATIVES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO USE OF OUR PUBLIC WEBSITE OR FREE INFORMATION MADE AVAILABLE THROUGH IT.

THIS INCLUDES LOSS OF:

PROFITS;
REVENUE;
BUSINESS;
BUSINESS OPPORTUNITIES;
DATA;
GOODWILL; OR
OTHER INTANGIBLE LOSSES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BOLD ARRAY'S TOTAL LIABILITY ARISING OUT OF USE OF THE PUBLIC WEBSITE UNDER THESE TERMS WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100).

Liability associated with professional services provided under a separate agreement will instead be governed by that agreement.

Some jurisdictions do not permit certain exclusions or limitations of liability. In those jurisdictions, these limitations apply only to the maximum extent permitted by law.

27. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Bold Array LLC and its members, officers, employees, contractors, agents, affiliates, and representatives from claims, damages, liabilities, losses, and reasonable expenses resulting from:

your unlawful use of the website;
your material violation of these Terms;
materials you submit;
your infringement of another person's rights; or
fraudulent or unlawful activity conducted through your use of our website.

Indemnification obligations relating to professional services may be governed by a separate client agreement.

28. Suspension or Termination

We may suspend, restrict, or terminate access to our website or online services where reasonably necessary to:

protect our systems;
protect users or clients;
prevent fraud;
investigate security incidents;
enforce these Terms;
comply with law; or
address misuse of our services.

Termination of a paid client engagement will be governed by the applicable client agreement.

29. Copyright and Intellectual Property Complaints

If you believe material appearing on our website infringes your intellectual property rights, please contact:

info@boldarray.com

Please include sufficient information to identify:

the protected work;
the allegedly infringing material;
where the material appears;
your contact information; and
the basis of your claim.

We may request additional information needed to evaluate the complaint.

30. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.

Nothing in these Terms waives rights or protections that cannot legally be waived under applicable law.

31. Venue

To the extent permitted by law, disputes arising exclusively from use of Bold Array's public website or these Terms will be brought in the state or federal courts located in Orange County, California.

You consent to the jurisdiction of those courts for such disputes.

Professional services agreements may contain different dispute resolution, jurisdiction, arbitration, or venue provisions.

32. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, that provision will be limited or modified to the minimum extent necessary to make it enforceable where possible.

The remaining provisions will remain in effect.

33. No Waiver

Failure by Bold Array to enforce a provision of these Terms does not waive our right to enforce that provision or any other provision later.

34. Assignment

You may not assign or transfer your rights under these Terms without our prior written consent.

Bold Array may assign these Terms as part of a merger, acquisition, restructuring, sale of assets, corporate reorganization, or similar transaction.

35. Changes to These Terms

We may update these Terms from time to time to reflect changes in:

our services;
website functionality;
technologies;
business practices;
legal requirements; or
other circumstances.

When changes are made, we will update the Last Updated date at the beginning of these Terms.

Updated Terms become effective when posted unless otherwise stated.

Continued use of our website following an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.

36. Entire Agreement Regarding Website Use

These Terms, together with our Privacy Policy and any other policies expressly incorporated by reference, constitute the agreement between you and Bold Array governing general use of our public website.

They do not replace a proposal, statement of work, master services agreement, development agreement, hosting agreement, marketing agreement, or other separately executed client contract.

37. Contact Us

Questions regarding these Terms of Service may be directed to:

Bold Array LLC
200 Spectrum Center Dr, #300
Irvine, CA 92618
United States

Telephone: 949-238-8077
Email: info@boldarray.com